The Program and Administrative Coordinator (PAC)
supports high quality, high impact programs that address the unique needs of the children and families Holt serves. The PAC provides administrative support by overseeing and coordinating country and regional program data, coordinating inter and intra-department communication, coordinating travel logistics and assisting with assigned projects as needed. The PAC is also responsible for providing administrative and adoption processing support as needed to ensure adoption program goals are achieved. The PAC participates in other cross team and inter-departmental tasks as and when needed.
KNOWLEDGE (MINIMUM REQUIREMENTS: Bachelor’s degree; preferably in social services or related field and a minimum of 3 years administrative program coordination experience; OR an equivalent combination of education, training, and experience sufficient to successfully perform the essential functions of the job as those listed above may be qualifying. Experience must include strong computer
skills (Microsoft Office, Word, Excel, and database experience), knowledge of business English,
arithmetic and general office practices. Applies rules of grammar, spelling, punctuation and sentence structure when constructing correspondence and writing reports.
Demonstrated ability to work effectively with multiple forms of technology. Analyzes information for reports and inquiries.
Must have strong organizational skills and be detail oriented.
Experience providing excellent customer service is
essential. Ability to learn about adoption policies and procedures for multiple countries.
INTERPERSONAL COMMUNICATION: Ability to exercise
courtesy and tact in contacts with the general public. Full understanding and practice of confidentiality in management of information shared by supervisor(s), Africa and Haiti partners, families and constituents. Ability to manage difficult situations and families in a sensitive manner. Ability to work well with families and cooperating agencies particularly in explaining procedures and circumstances related to the adoption process. Establishes and maintains effective relationships with multiple and varied agency personnel including people of
different cultures. Ability to work well with other employees and to effectively participate in a working group format related to assigned countries. Ability to coordinate communication and lead processes with a wide
range of staff. Ability to problem solve while maintaining a respectful stance.
To ensure consideration, please submit the following application materials:
1. Job Application http://www.holtinternational.org/employment/jobapplication.shtml
2. Cover letter in which you clearly describe
how your knowledge, skills and abilities prepare you
for the job responsibilities and requirements outlined in the job posting.
3. Current resume which includes educational and professional work experience. Educational experience must include type of degree and education experience and where obtained. Work experience must include employer name, dates of employment (month and year), position held/title and a description of duties, if position was full time or part time, and reason for leaving employer(s)