Tillamook Bay Community College
Tillamook, Oregon
Friday, December 22, 2017
$40,979-$44,779 D.O.E.
Pay Type: 
Typical: Mon.-Fri. 9:00 -6:00
Approx. 1/3/2018

Organizational Relationship
Reports to the Information Technology Director

General Statement
This position provides technical support to end users for computers, audio/visual equipment and various software packages. This position is also responsible for assisting with hardware troubleshooting, maintenance and upgrades, website upgrades, some web maintenance and general video equipment maintenance.

Major Areas of Responsibility

 User support and help desk functions
 Troubleshooting/diagnosing computer problems
 Setup of new computer systems
 Video Conferencing units and other A/V equipment
 Assist with general website maintenance and updates
 Assist with network maintenance.

Specific Responsibilities
Work as part of a team on all technology-related projects. These will include but may not be limited to:
 Direct and indirect support to users
 Office 365 suite of applications support
 Hardware/software workstation troubleshooting
 Installing new computers and equipment in classrooms  Assist with training on new classroom or workstation equipment.
 Website maintenance and upgrades
 Assist with VOIP phone system

Required Qualifications
 Degree: Associates degree in a computer-related field.  Experience: 2 years working with computers preferably in a team environmen
t  Skills: Computer troubleshooting, working knowledge of Office 365, ability to work as a team member, willingness to learn new skills and techniques.

Preferred Qualifications:
 Bachelors in Information Technology or related field.
 Experience working in higher education in a team setting.  Video equipment experience.

Complete application packets will have first consideration. The submission of all required application materials is the responsibility of the applicant.

Please respond via email with cover letter, resume and application indicating proof of your abilities to achieve the above job description and a minimum of three references to:


Applications may also be mailed to: Tillamook Bay Community College Attn. Human Resources 4301 Third Street Tillamook, OR, 97141