Telecare Corporation
Community & Social Services, Healthcare/medical
Employer Website:
Gresham OR
Thursday, September 13, 2018
Pay Type: 

Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 100 programs and over 3,400 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.

As part of the Telecare family, the Telecare Assertive Community Treatment program in Oregon (TACT), serves 150 adults ages 18-59 with serious mental illness working towards independent living.

Employment Status: Full-Time

Shift: AM

Days: Varies

The Qualified Mental Health Professional (QMHP) provides or ensures the provision of services needed and wanted by members served in the most appropriate environment of members served choice on a regular and emergency basis. QMHPs must demonstrate the ability to conduct an assessment, including identifying precipitating events, gathering histories of mental and physical health, substance use, past mental health services and criminal justice contacts, assessing family, cultural, social and work relationships, and conducting a mental status examination, complete a DSM diagnosis, write and supervise the implementation of a Service Plan and provide individual, family or group therapy within the scope of their training.



QMHPs must meet at least one of the following minimum qualifications:

Bachelor’s degree in occupational therapy and licensure by the State of Oregon
Graduate degree in psychology
Graduate degree in social work
Graduate degree in recreational, art, or music therapy
Graduate degree in a behavioral science field
Bachelor’s degree in nursing and licensed by the State or Oregon
Must have knowledge and ability to use public transportation
Knowledge of the process of mental illness
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on the date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver’s license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply

• Substance use experience or CADC preferred.

• Awareness of Recovery and Rehabilitation philosophy
• Specialized knowledge/experience in vocational, housing, or dual diagnosis services
• Bilingual abilities

• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
• Performs psychosocial interviews and develops written clinical assessments with assigned members served
• Ensures that members served are authorized for services by developing written authorization requests per contract requirements and submitting them to the Payor for approval
• Uses collaborative and motivational interventions to build engagement
• Performs service coordination functions of assessing, planning, linking, monitoring, and advocating for assigned members served
• Performs extensive services as requested/required in members served homes, hospital emergency room(s), and other settings
• Ensures documentation of all services in accordance with standards
• Performs liaison duties with community agencies
• Collaborates with the treatment team in coordination of member services
• Transports members served, as needed
• Assists members served in obtaining safe, appropriate, and affordable housing that follows their preferences in level of independence and location and is consistent with an evidence-based Supportive Housing model
• Educates the member served to prevent health problems and coordinates medical screening and follow-ups
• Uses a shared decision-making model in identifying medication needs and preferences of the member served, assists the member served to access medications, monitor medication response and side effects
• Encourages and motivates members served regarding work, especially competitive employment and school as achievable goals
• Educates the member served about mental illness, treatment, and recovery and teaches skills for coping with specific symptoms and stress management
• Provides skill-building, coaching, and access to necessary resources to help members served with personal care, safety skills, money management, shopping, household management, social skills, and use of transportation resources
• Provides members served with assistance in obtaining and maintaining entitlements
• Provides cognitive-behavioral interventions targeting specific psychological and behavioral problems
• Assumes professional responsibility for members served well-being
• Responds to crisis situations
• Assure that members served to know and understand their legal status and rights; tracks legal status of members served
• Provides 24-hour on-call (beeper) coverage on a rotating basis with other clinical staff, which involves answering the crisis phone and providing in-community response and interventions on weekends and holidays as assigned
• Observes, records and reports members served social, activities of daily living (ADLs), substance abuse, vocational, and psychiatric behavior per treatment plan guidelines
• Completes an individualized and comprehensive service plan, with input from team and family members, including assessing the member served strengths, preferences, and goals as well as educational, substance abuse, housing, vocational, social, financial, and health needs
• Facilitates the development and updating of comprehensive crisis plans for members served
• Provides psycho-educational services to families and significant others to facilitate communication skills and problem-solving and enlist the involvement of natural supports to support the recovery of the member served
• Develops community resources and builds positive productive relationships with community partners
• Provides advocacy on members served behalf in an effort to negotiate troublesome system boundaries
• If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

Position requires transporting Members in own personal vehicle (acceptable driving record and vehicle inspection for safety)

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, bend, squat, kneel, push, pull and lift and carry items weighing 25 pounds or less as well as to frequently stand, walk, reach, twist and do simple and power grasping. The position requires manual repetitions, deviations, and dexterity and to occasionally drive. Occasional Hazardous Exposure (Blood Borne Pathogens, hospital waste, Chemicals & Infections).

EOE AA M/F/V/Disability


Bachelors or better in Occupational Therapy.

Masters or better in Art Therapy.

Masters or better in Mental Health Related.

Masters or better in Music Therapy.

Masters or better in Psychology.

Masters or better in Recreational Therapy.

Masters or better in Social Work.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

See above