Front Desk/ Receptionist

Featured Competencies and Example

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  Communication: Greeted visitors, clients, and staff with professionalism, effectively directing inquiries and managing incoming calls across a multi-line phone system. 

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  Leadership: Took ownership of reception area operations, serving as the primary point of contact for visitors and managing daily office flow during peak traffic hours

   

   

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  Critical Thinking: Prioritized and triaged high volumes of walk-in traffic, phone calls, and urgent administrative requests efficiently under tight time constraints. 

   

Talk About It

Being the first person someone sees when they come into our office, and knowing the importance of helping people get the answers they need, while also feeling comfortable and welcomed as taught me invaluable skills in customer service.