Featured Competencies and Example

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  Communication: Demonstrated strong interpersonal and communication skills by clearly explaining menu options and specials to facilitate a smooth and enjoyable service experience.

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  Critical Thinking: Resolved customer questions and concerns by evaluating the nature and urgency of each issue, employing problem-solving strategies to address common problems independently, and escalating significant or complex issues to management when necessary.

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  Professionalism: Maintained proper sanitation, health, and safety standards in work areas through following organizational best practices.

Talk About It

I worked at the concession stand for my local minor league baseball team. I volunteered for extra shifts while ensuring correct customer orders, tracking pretty cash, and coordinating with two other employees to ensure proper opening and closing procedures.