Featured Competencies and Example

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  Leadership: Directed the implementation of a new customer service policy, training family members and employees on best practices to enhance customer satisfaction and improve efficiency.

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  Professionalism: Managed client communications, handling inquiries and resolving issues promptly and professionally, while maintaining strong relationships that contributed to repeat business.

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  Teamwork: Collaborated with family members and staff to coordinate daily operations, ensuring smooth workflows and clear communication to meet business goals during peak seasons.

Talk About It

With vast knowledge gained in daily business operations starting at age five, I identified opportunities to grow profit in certain departments by more than 25 percent in addition to the daily operation in the family business of eight employees that included running registers, stocking, cleaning, and closing.