Featured Competencies and Example

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  Career and Self Development: Swept, washed, and waxed floors in twenty separate rooms per shift.

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  Leadership: Trained and delegated duties to eight new staff members as necessary.

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  Professionalism: Prioritized opportunities for advancement by taking on an additional two shifts per week.

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  Teamwork: Oversaw a 15-percent decrease in negative customer complaints regarding cleanliness.

Talk About It

Working with five others, I led the effort to reduce customer complaints about cleanliness by 20 percent by communicating with management about the technical processes and scheduling requirements necessary to ensure success.